Privacy Policy
Last updated: 11/28/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, register for courses, visit our physical retail store, or contact us. This may include:
- Name and contact information
- Email address and phone number
- Payment information (processed securely through third-party providers)
- Course preferences and educational background
- In-store purchase history and product preferences
- Physical address for delivery of course materials
- Communication preferences
- Technical specifications and project requirements for in-store consultations
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational services and in-store retail experience
- Process course enrollments and in-store electronics component sales
- Send course confirmations and material delivery notifications
- Provide technical support for both courses and in-store purchased components
- Send product recommendations based on your interests and in-store purchase history
- Respond to your comments, questions, and support requests
- Personalize your learning experience and in-store product suggestions
- Process returns, refunds, and warranty claims for in-store purchases
- Comply with legal obligations and industry regulations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:
- With service providers who assist us in operating our website and processing payments
- With logistics partners for course material delivery
- With manufacturers and suppliers for warranty claims and technical support
- When required by law or to protect our rights
- In connection with a merger, acquisition, or sale of assets
- With educational partners for course-related communications
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
6. Children's Privacy
Our services are designed for educational purposes and may be used by children under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent.
7. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: info@stemorbit.com
Phone: +91 7009594410
Address: STEMOrbit Technologies, SCO-04, 1st Floor, Mehma Singh Complex, Opp. Jal Vayu Towers, Gate 3, New Sunny Enclave, Kharar, Sector-125, (Mohali) Punjab - 140301